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Technology Enabled Care

Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Claire Wardle

Reducing hospital admissions and the dependency on primary, secondary, and emergency care is a huge priority for health and social care professionals. Many organisations, hospitals, and NHS Trusts are looking to find new ways to reduce admissions as well as reduce re-admission after discharge.  

With over 500,000 patients experiencing emergency admissions last year and over 42,000 of them waiting over 12 hours to be admitted, more action is needed to find better methods to prevent hospital admissions and re-admissions, including unnecessary admissions.  

Shifting from reactive care models to preventative ones is one method that is being used more frequently. Many different preventative and early intervention methods can be used, but which are the most effective? 

At The Access Group, we want to help local authorities, primary care, secondary care, and NHS Trusts to reduce the increasing demand by using effective population health management to reduce health inequalities and deliver more targeted support for at-risk patients of continuous re-admission.  

This article will review why admissions are on the rise and the impact this has on the individual as well as the wider health and social care market.  Ways to prevent hospital admissions will also be discussed to help you deliver better coordinated, person-centred, and preventative care that always concentrates on the individual.  

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Liam Sheasby

Digital Content Writer

Virtual wards are the future of healthcare, designed to allow for greater patient independence, a faster discharge, and to help avoid any health deterioration due to an extended stay on a hospital ward.

With modern medicine improving life expectancy, we're ourselves part of an ageing population; witnessing in real-time how science is combating issues like cancer, dementia, heart disease, and so much more. This means more demand for healthcare than ever.

Hospitals have a myriad of difficulties to overcome, but the virtual ward is now more than a concept. Case studies of NHS virtual wards have shown they help to relieve demand for hospital beds, reduce overcrowding, and improve the overall patient experience.

In this article we answer what is a virtual ward, what is a ward, and how a virtual hospital ward differs from the traditional approach. We also expand upon NHS virtual wards and virtual ward pathways; how do they fit into the existing care flow from diagnosis to treatment?

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Claire Wardle

Health and Social Care writer

Hospital discharge delays are becoming a major issue for patients, their families, hospitals, and local authorities. The UK Government has announced a £250 million discharge fund to combat the ever-growing impact of delayed hospital discharges.

If you are responsible for social care in your local authority, or work within healthcare this discharge fund is probably on your mind. You may be struggling to decide how best to utilise the fund so your local community can fully benefit from it, or you might be wanting to see what other local authorities are currently doing to reduce hospital discharge delays for inspiration.

At The Access Group we are aware of the challenges local authorities face to keep up with the demand and capacity to accommodate all discharge plans as they come through. We know ideally the best place for patients to continue recovering is in their own homes, however due to staffing capacities this is not always the case.

We provide a plethora of digital tools and solutions to local authorities, hospitals, health and social care providers, to help them work more efficiently, plan for and manage demand, and to integrate and improve services.

This article will review the causes of hospital discharge delays and how that impacts the patient, the community, hospitals, and your local area. We also explain in depth the terms of the Government’s discharge fund and what that means for local authorities, the reactions to this discharge fund, and what are the best ways to utilise the funding to reduce these delays to improve patient outcomes further.

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James Taylor

Writer on social care

Innovation in home care can’t solve every challenge domiciliary care providers face. If you are a care provider in the UK, you probably feel extremely held back by the low price paid for care and the impact this has on staffing, your capacity and even care quality.

That said, the fact you have found yourself here shows you want to succeed despite these challenges, to utilise the best new innovative ideas, approaches and technologies, to help improve care quality and safety, in an efficient and sensible way.

Our sector is not necessarily the quickest to utilise these innovations. Probably in no small part due to the financial pressures faced and the disparate ways in which innovation is shared across the UK’s care networks, if at all.

At The Access Group we provide a complete suite of home care software to tens of thousands of home care services across the UK, through our relationships with clients and partners like the Home Care Association, National Care Forum and others, we stay ‘plugged in’ to how home care providers are innovating.

So, while I can’t help you getting a better rate for care services, I can show you some of the best examples of innovative home care and how they could help you and your care services.

In this article I will highlight some key examples of innovation in home care, including self-managing teams, artificial intelligence, next generation telecare and robotics.

After reading it, you should have a selection of practical approaches and technology that you can consider using in your own care services, and which you should avoid.

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Claire Wardle

Writer of Health and Social Care

Telehealth has lots of benefits and challenges. One of the biggest challenges is providing telehealth to older adults.  

Like the rest of the UK, you are more than likely to be aware that the use of telehealth and telemedicine has risen dramatically since the pandemic. Even if you are unsure what telehealth means, you have more than likely been exposed to it thanks to the rise in virtual health visits.  

In 2020 80% physicians and 22% of consumers were using virtual visits and these numbers continue to rise. However, with the number of virtual visits increasing telehealth services have experienced a number of barriers and challenges.  

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Claire Wardle

Writer of Health and Social Care

The cost of telehealth services, plus the cost and staff involved in using telehealth technologies can vary from place to place. As a whole the use of telehealth services across the whole of the UK rose dramatically during the pandemic. Even though the rate of health and social care providers and local authorities using telehealth services have stabilized since then there have been many benefits for both end-users and the system itself.  

But just how much do telehealth services cost and is telehealth cost effective?  

If you are a health or social care provider, or a loved one you may be wondering whether the return on investment for telehealth services is worth it and whether you will still receive the same quality of care virtually.  

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Neoma Toersen

Writer for Health and Social Care

Assistive technology (AT) has transformed the way care services support people with age-related conditions and disabilities. These assistive technologies are beginning to play a crucial role in care homes, as they enhance the quality of life for residents, promote independence and improve overall health and wellbeing. From helping people living with dementia maintain cognitive function, to aiding those with physical impairments to perform daily tasks, assisted technology offers a wide range of solutions.

The Access Group have been supporting care services across the world for over 30 years through digitisation. We know more than most about the fantastic impact technology can have on a business and how it can save time, money, space and resources in the long run.

As the use and development of assistive technology increases, we thought it would be a great idea to put together this comprehensive guide, so you can gain a better understanding of these devices and learn how they can improve the lives of your service users. We will take a closer look at the importance of assistive technology in care homes and provide examples of assistive technology being utilised to address a variety of needs.

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Claire Wardle

Writer for Health and Social Care

Outcomes focused care is an approach in health and social care that concentrates on tailoring specific goals and outcomes to best suit an individual’s needs. It’s one of the most crucial ways to help improve both the quality and the continuity of care delivered. 

But what is outcomes-focused care and how can the Adult Social Care Outcomes Framework help to achieve better outcomes for adults who need care and support?.  

With the UK population changing and almost 11 million people being aged 65 and over, the needs for older people keep changing. The demand for social care keeps increasing and social care providers are struggling to meet the demand.  

At The Access Group we are aware of the challenges facing the social care market  and the importance of improving the quality of care delivered.  

By the end of this article, the importance of outcomes focused care and what it is will be explained as well as, what the benefits are from using this approach, and how to overcome challenges when implementing outcomes focused care to get the best outcomes possible, prolong independence, and improve the overall health and wellbeing of your community.  

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Claire Wardle

Writer on Health and Social Care

Increasing independence in health and social care is not just a goal it is a way to improve  an individual’s quality of life. With over 3.2 million people being aged 80 or over in the UK and many of them living with more than one chronic condition, being able to facilitate  independence so they can live independently for longer has never been more so important. It helps to both reduce the burden on the NHS and families to delay future care needs.  

Our ageing population shows that more people are living longer lives with potential additional needs which come from old age. Both the government and The Care Act 2014 are aiming to ensure people can live independently in their homes for longer to help delay future care needs and prevent individuals feeling they have lost their independence. 

But you may be wondering what exactly does independence in health and social care mean, why is it important, and how best can care providers and local authorities facilitate it? 

At The Access Group we work with providers of care, the NHS and local authorities. Though this we’re well acquainted with the challenges facing the social care market and how important it is for individuals to be more proactive and independent in managing their health to reduce their dependency on clinical support, care homes, and carers. Our Assure offering allows individuals to live a home longer safely whilst reassuring loved ones support is there when they need it.  

This article will review what it means to promote independence in health and social care as well as how to maintain independence so individuals can live at home longer to delay future care needs and reduce the dependency on care homes, by delivering more proactive care. After reading you will have a greater understanding of what independence means and what you can do to promote and support it.  

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Claire Wardle

Writer on Technology-Enabled Care

Community housing technology enabled care services are ever-growing in demand just like technology enabled care services in general. 

With the analogue to digital telecare switchover happening imminently, there has never been a more crucial time for housing associations to invest in easy-to-use and effective technology-enabled care to increase independence and provide better housing support.   

But what are community housing technology enabled care services and why are they important? 

At Access Technology Enabled Care (Access TEC) we are aware of the challenges when implementing digital telecare in the housing sector and we want to make the transition as smooth as possible to ensure that residents get the support they need to achieve their independent living goals. 

This article will review what community technology enabled care services are, why they are important, as well as the challenges that can occur in providing these services to your residents, so you can have the best methods in place to overcome these barriers and ensure that each resident receives the housing support needed. 

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