Bridge the gap between Health and Social Care
ICBs play a vital role in bridging the gap between these health and social care. At our core, we share the same vision, centred around using technology to facilitate this integration. Our mission is not to replace carers but rather to complement their efforts and enhance their capabilities, leading to improved care outcomes.
Our cutting-edge technology acts as a powerful ally for social care teams, enabling them to work more efficiently and deliver even better care to Vulnerable Independent People (VIPs).
With a steadfast commitment to our shared vision, we are dedicated to empowering ICSs and social care teams alike, revolutionising the way health and social care intersect.
How can we help?
At Oysta, we take pride in being your reliable partner, working alongside you, your local authorities, and social care teams. With over a decade of experience, we specialise in innovative care technology, striving to fulfil our vision.
We offer support to your local authorities in various ways, helping them to enhance their service, streamline processes and empower social care teams.
Our technology equips your social care teams to manage their workloads efficiently, prioritise care needs, and deliver compassionate person-centred care. Furthermore, our solutions enable the delivery of preventive care, allowing VIPs to remain in their own homes for longer, reducing the need for residential care.
At Oysta, we are committed to making a positive impact on the lives of individuals in need, and we look forward to partnering with you to achieve this vision.
Our technology allows us to:
Delayed Transfer of Care
Hospital discharge is a challenging topic, and we recognise the critical responsibility of ICBs in finding solutions to alleviate the strain on the NHS. Our team offers a quick, sustainable, and cost-effective remedy to address one of the primary challenges; individuals who are medically fit for discharge but are awaiting care assessments.
By deploying Oysta technology, we have demonstrated the potential to streamline the hospital discharge process and optimise care pathways. With successful implementations in Camden, Southampton and Telford and Wrekin, (with at least three other local authorities in the pilot stage) our approach has yielded remarkable results.
We are committed to furthering our impact and assisting ICBs in their mission to find effective solutions for the benefit of patients and the NHS as a whole.
In Camden, patients equipped with an Oysta device now return home on average three days faster. This has saved 630 bed days which translate to an impressive £252,000 in financial savings, which would have otherwise been occupied by patients awaiting social care assessments rather than receiving hospital treatment.
Councillor Anna Wright, Cabinet Member for Health, Wellbeing and Adult Social Care, said:
“These Oysta devices have allowed people to return to their own homes faster, with the confidence that they have technology-based support at the touch of a button.
Using these devices, linked to our Careline team, not only provides peace of mind to the individuals and their families but allows the hospital social work teams to develop a plan to support people with what matters to them.
But it’s more than just an alarm: our residents can talk directly to our teams through their devices, who also receive alerts in situations such as someone having a fall, allowing us to send a team around to help.”
Telford & Wrekin
In Telford & Wrekin, our technology has transformed the way care workers can support VIPs during the night.
Telford & Wrekin outsource their overnight care to Supreme Home Care. Initially, a single carer was assigned to each VIP from 10 pm to 7 am, regardless of whether the client required assistance or was asleep. This traditional approach limited their capacity to effectively care for only two residents per night.
However, with the implementation of our technology, the entire landscape has changed. Our OystaCare personal alarms detect falls and allow clients to request immediate assistance with the press of a button. As a result, care workers can now respond promptly, reaching the individuals within 20 minutes when needed. This streamlined process has significantly increased their capacity, enabling care workers to effectively support between 16 and 20 people during their shift – a remarkable nine times more than before.
The success of this transformation has been so profound that Supreme Home Care is recruiting additional team members to meet the growing demand. By providing comprehensive support through our technology, they can now offer assistance to individuals who might otherwise have ended up occupying valuable beds in NHS hospitals.
“We are proud that Telford & Wrekin Council is among a handful of Councils in the UK embracing digital devices, such as those provided by the care tech company Oysta, as a new way of helping vulnerable residents to immediately get in touch with their care provider from the comfort of their own home.
Supporting independent living for eligible residents is something we are passionate about, as it enhances their independence and confidence and provides peace of mind for their families."
Cllr Andy Burford, Cabinet Member for Adult Social Care and Health, Integration and Transformation at Telford and Wrekin Council
Ambulance Call Outs
Ambulance callouts in the UK due to falls inside and outside homes reached a staggering 1,861,968 in 2020-2021, leading to nearly 1 MILLION hospital transfers and adding pressure on paramedics, averaging 2,551 calls daily. A significant portion involved older individuals and those with long-term health conditions, including false alarms due to ageing technology.
To address this, proactive measures in health and social care are vital. Not only is response time important, but also the duration someone may be on the floor before seeking help, worsening their condition. Encouraging physical activity is essential, but a safety net is equally crucial for those experiencing disorientation.
Our OystaCare personal alarms offer a solution. They swiftly determine if an ambulance is needed or if it's a false fall detection, enabling quicker assistance and accurate location tracking even outdoors. VIPs gain peace of mind and maintain independence.
By adopting Oysta, we can reduce emergency ambulance callouts, significantly benefiting the well-being of those affected and creating a safer environment. Together, we enhance the efficiency of emergency responses, promoting the health and independence of vulnerable individuals.
Replace analogue devices
Community alarms also known as dispersed alarms were designed to aid vulnerable individuals if they had a fall. However, these devices often added to the strain on the health and social care system instead of alleviating it.
For instance, consider Pearl, who triggers her alarm after stumbling in her garden. The Alarm Receiving Centre attempts to communicate with the hardwired "box" in her living room, but Pearl is out of range of the voice element of the system, resulting in a false alarm and an unnecessary ambulance callout, burdening the NHS with avoidable costs.
As an ICB, it is essential to recognise that thousands of these analogue devices may still be in use in your area. With Openreach planning to discontinue analogue lines by 2025 (or even earlier in some regions), replacing these outdated devices with advanced alternatives becomes critical.
Our technology provides an innovative upgrade, going beyond simple replacements. Equipped with mobile SIMs, our devices maintain constant contact, enabling immediate assistance during emergencies it keeps VIPs safe at home, safe away from home.
Embracing our technology will modernise and optimise care in your community, reducing false alarms and easing the burden on emergency services.
We firmly believe in early technology intervention to create a natural and ingrained habit for individuals. While our technology is particularly beneficial for those dealing with Alzheimer's, Dementia, brain injuries, and age-related frailty, its true value lies in proactive early intervention.
By introducing our technology at the earliest stage, we increase the likelihood of individuals incorporating it into their daily routines, even as their conditions may worsen. This not only enables Vulnerable Independent People (VIPs) to stay in the comfort of their homes for an extended period but also ensures their safety. For our Alzheimer's/Dementia VIPs, this proactive approach reduces the need for search and rescue efforts, as they already have a device that can locate them when they are disoriented or in need of help. This, in turn, alleviates the burden on emergency services.
Our technology is designed to foster independence and improve the quality of life for VIPs and their support network. By embracing this innovative solution, you can empower vulnerable individuals and strengthen social care support.
Together, let's embrace early technology intervention, empowering VIPs to live more independently while providing enhanced support through our innovative solution.
Preventative care can determine whether a VIP remains at home or requires long-term care.
As always, our technology is here to compliment carers, not replace them. Data from digital devices (not just Oysta devices!) can be channeled to IntelliCare (or another preferred platform), displaying insights like falls, activity trends, and fluid intake. Carers can remotely access this data to gauge if interventions are needed.
Consider Pearl, who has a personal alarm and hydration cup. Her reduced fluid intake and an increase in falls raise concerns. Carers identifying these patterns can intervene by setting fluid intake targets and receiving alerts if unmet (which can be done via IntelliCare).
This approach can be extended to healthcare: sharing such data with GPs aids in diagnosing conditions.
Empowering caregivers with technological insights enhance the level of care and support a VIP receives.
“Hugo is not prone to falling at this stage, but clearly as the disease develops that could change quite radically, and that is where I think the Oysta device will come into its own.
Right now, he can play golf with his friends or take a walk around the village and chat to neighbours, and I don’t have to worry because this device gives me peace of mind.”
Louise, Hugo’s wife
Young Adult VIPs
Your social care teams regularly encounter individuals like Chloe*, a vibrant 24-year-old living in Supported Living Accommodation due to her Learning Disabilities and seizures. However, she maintains an active social life with outings to the local bowling alley and karaoke sessions. To ensure her safety during these activities, Chloe needs 1-2-1 carer support for the 1-mile walk to town, given the risk of seizures. Though she has a pendant alarm system in her flat connected to onsite carers, she desires social independence without constant carer presence.
Oysta technology is a safety net for Chloe during her outings. Unlike traditional pendant alarms, it operates both inside and outside her home, providing several features to enhance her safety. The device detects falls (seizures) and includes an SOS button for immediate assistance. It enables two-way auto-answer voice calls, allowing carers or the Alarm Receiving Centre (ARC) to quickly assess situations. The device connects to IntelliCare™, pinpointing Chloe's precise location within meters, ensuring prompt help in case of an unresponsive seizure.
Chloe has used Oysta for over four years, which significantly impacted her life. She feels independent and safe, knowing she can easily call her carers, taxi service, or monitoring centre during emergencies. The built-in falls sensor assures her that emergency services and carers will respond swiftly to her exact location in seizure-induced falls, reducing the need for constant 1-2-1 carer support.
Our solution strikes a perfect balance, granting care while enabling an independent life, enriching Chloe's well-being and reducing overall care costs.
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