Careers

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Oysta is one of the fastest-growing health and social care technology companies. Our technology is distributed through Local Authorities, Technology Enabled Care (TEC) Providers, Occupation Therapists and Social Workers. Additionally, we supply to businesses that have Lone Workers. 

Our strength is our team and we only employ the very best people for the job. 

We have a UK office and a Spanish office.

Our UK office has free on-site parking, an on-site café,gym (with subsidised gym membership) and scenic walking routes. Annual leave rises with continued service up to 25 days per annum and there is a holiday bonus scheme available once probation is passed.

We have three open vacancies however, please get in touch if you feel that you have the experience and the skills to contribute to our organisation. Email your CV to tmarks@oysta-technology.com

Head of Sales, Madrid / RESPONSABLE DE VENTAS

Responsabilidades clave:

Las responsabilidades clave incluyen, pero no se limitan a:

  • Desarrollar nuevos negocios, ventas cruzadas y ventas adicionales dentro de la cartera de clientes e identificar nuevas oportunidades comerciales en el entorno más amplio
  • Pronosticar y administrar con precisión las ventas con éxito a lo largo del ciclo de ventas, manteniendo el CRM actualizado y preciso en todo momento
  • Construir y mantener una relación sólida y duradera con el cliente a través del compromiso de las partes interesadas de nivel C
  • Trabajar con el equipo de ventas y el equipo de atención al cliente para incorporar e integrar nuevos clientes
  • Impulsar la satisfacción del cliente
  • Asistir a eventos específicos de clientes y relacionados con la industria en todo el país para promocionar Oysta e impulsar nuevos negocios
  • Entrar en el equipo de desarrollo de productos para retroalimentar los requisitos de innovación de productos y servicios que impulsan la hoja de ruta de productos a largo plazo de Oysta para garantizar la longevidad del cliente.

Estamos buscando un Jefe de Ventas apasionado en Madrid para ayudar al Director General en España en la implementación de actividades de ventas a través de múltiples canales.

La persona

Debe tener un mínimo de experiencia pero un gran interés en impulsar su desarrollo personal. Se dará capacitación.

Tenemos una oficina en el Reino Unido, por lo que si es bilingüe, esto sería muy ventajoso pero no esencial.

Este puesto te conviene si eres:              

  • Apasionado por las ventas
  • Experiencia comprobada y comprobada en alcanzar y superar los objetivos de ingresos en un nuevo negocio y/o configuración de administración de cuentas
  • Sólida experiencia en la gestión, retención y desarrollo de un pequeño número de cuentas clave/estratégicas
  • Experiencia mínima en el sector de teleasistencia/telesalud, farmacia, sector de la salud público o privado, con un sólido conocimiento de los desafíos e impulsores del mercado actual y futuro
  • Excelentes habilidades de comunicación verbal y escrita en todo el espectro de responsables y tomadores de decisiones.
  • Capacidad comprobada con la gestión de cuentas estratégicas de principio a fin, incluida la planificación, la previsión, la gestión de procesos, la gestión de proyectos y la entrega.
  • Capacidad para escuchar, comunicarse y presentar en C-Level
  • Excelente habilidad para gestionar el tiempo y los proyectos
  • Auto-motivado y orientado a resultados
  • Habilidad para resolver problemas
  • Atención a los detalles y cumplimiento de los plazos, capacidad de planificación

Strategic Account Manager

Key Responsibilities:

The key responsibilities include, but are not limited to:

* Serve as the point of contact for all customer account matters

* Develop new business, cross-sell and upsell within the client portfolio and identify new business opportunities in the wider environment

* Accurately forecast and manage sales successfully through the sales cycle, keeping the CRM up to date and accurate at all times

* Build and maintain strong, long-lasting client relationships through C-Level stakeholder engagement

* Work with the Sales team and Customer Success Team to onboard and integrate new clients

* Drive customer satisfaction

* Position themselves as the digital transformation ‘guru’ at Senior Stakeholder level

* Attend customer-specific and industry-related events nationwide to promote Oysta and drive new business

* Input into the Product Development Team to feedback product and service innovation requirements which drives Oysta’s long-term product roadmap to ensure customer longevity

KPI's

  • Serve as the point of contact for all customer account matters Achieve Sales Revenues vs Target - 100%
  • Increase deployment rate of Oysta devices > 25% of referrals with existing clients
  • Clear pipeline of opportunities tracked and progressing to close. Pipeline supports achieving target of sales, including likely losses/gone aways.
  • Year on year increase in sales revenue. Oysta seen as strategic partner by client.
  • Reduced time to client ordering at regular run-rate. Client knows and communicates with relevant teams within Oysta.
  • Customer Satisfaction – No complaints.
    Customer retention - <5% loss.
  • Oysta are placed as the long-term strategic partner of choice. Organise and attend innovation workshops.

Oysta is looking for an experienced Strategic Account Manager to join their sales team to help build and develop long-term strategic partnerships within a defined number of key clients to drive sales revenues and ensure Oysta are positioned for continued long-term growth within these accounts.

The Strategic Account Manager should work to satisfy customers’ needs and requests on a day-to-day basis while developing and nurturing relationships with the customers’ group of key C-Level stakeholders, influencers and decision-makers to ensure Oysta is positioned within their business as the key strategic partner for the provision of digital transformation technologies.

The role requires somebody with a minimum of 3 – 5 years sales experience within the Telecare sector, sound knowledge of SaaS platforms, IoT, data management and analytics and proven experience in developing and nurturing relationships with key C-Level stakeholders, influencers and decision-makers to ensure Oysta is positioned as the key strategic partner for the provision of digital transformation technologies.

  • Proven, evidenced experience in hitting and exceeding revenue targets in a New Business and/or Account Management setting
  • Strong background in managing, retaining and developing a small number of Key/Strategic Accounts
  • Minimum 5 years’ experience within the Telecare/Telehealth sector with a strong understanding of current and future market challenges and drivers
  • Excellent verbal and written communication skills across the influencer and decision-maker spectrum
  • Proven ability with end-to-end strategic account management including planning, forecasting, process management, project management, delivery
  • Ability to listen, communicate and present at C-Level
  • Excellent time and project management skill
  • Self-motivated and results-driven
  • Problem solving skills
  • Attention to detail and adherence to deadlines, ability to plan

Senior Software Developer

The key responsibilities include, but are not limited to:

*Adding new protocols to the receiver - No more than 2 errors/bugs from acceptance testing

*Create an AI system to model location behaviour anomalies - Create an AI system in acceptance that can spot anomalies with >= 70% of accuracy and <= 30% of failure

*Adding new features to our IntelliCare platform (design and implementation) - No more than 5 errors/bugs from acceptance testing

*Bug fixing of existing code - Issues cleared within SLA targets

*Provide level 3 support to the help desk - Tickets cleared within SLA targets

This role will suit you if you are/have:

*Extensive experience in at least 2 programming languages (JS, Python, .NET, R)

*An existing passion for technology and development

*Team player but also able to independent working

*Excellent standard of education

*Good verbal and nonverbal communication

*Experience in ML/AI

*Experience with Docker / Kubernetes

*Some experience with Azure, RabitMQ, Bash, mobile networks, NB-IoT desirable

*Ability to carry out self-development and continuous learning

The purpose of a Senior Software Developer is to develop Oysta systems, this will range from small job applications (such as the receiver) through to standalone components and parts of the core system. Key to this role is the development of ML/AI algorithms to provide a more predictive capability within the Oysta system rather than reactive.

Our system, Intellicare, is primarily cloud-based using the latest docker / Kubernetes technology to ensure effective reliability, Efficiency is a key part of the development, if someone has an emergency you cannot waste seconds handling messages or getting information into control rooms. We primarily use NodeJS and Angular, for our GUI. The core of our systems is written in .NET.

Being a smaller company in terms of a development team means there are big responsibilities and challenges, so ideally you’d be confident to get involved with all areas, from the rapid handling of messages (we use RabbitMQ as a core) through RESTfull API’s to various services, Machine learning / Artificial Intelligence to determine changes in the behaviour of individuals which may be warning signs of things to come. We also work with and do develop our own, hardware and bespoke firmware on devices to monitor various aspects of vulnerable individuals (location, fall detection, blood pressure etc.) which could involve Android or similar development. In addition of course there are aspects of the whole system administration.

Please note that a DBS clearance check will be carried out in the first month of employment and continued employment is subject to the success of that check. You will need a driving license and access to a car for this role.

Email Jobs@Oysta-technology.com with your CV to apply for this role

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